LeadZinger Refund Policy
1. Introduction
This Refund Policy ("Policy") outlines the terms and conditions under which refunds may be provided by LeadZinger, LLC ("LeadZinger," "we," "us," "our"). This Policy applies to all users ("User," "you," "your") of our services. By using our platform, you agree to the terms of this Policy.
2. Eligibility for Refunds
Refunds may be considered under the following circumstances:
- Unsuccessful Transaction: If the transaction is not successfully completed due to issues on our platform.
- Fraudulent Activity: If fraudulent activity is detected and verified by our investigation.
- Dispute Resolution: If a dispute is decided in favor of the buyer after a comprehensive review.
- Service Cancellations: If LeadZinger cancels the service for reasons unrelated to any fault of the user.
3. Refund Process
To request a refund, the following steps must be taken:
- Submit a Request: Contact our support team at support@leadzinger.com within 48 hours of the issue occurring.
- Provide Details: Include transaction ID, the reason for the refund request, and any relevant evidence.
- Review: LeadZinger will review the request and investigate the matter. This process may take up to 7 business days.
- Decision: You will be informed of our decision via email. If approved, the refund will be processed as outlined below.
4. Refund Methods
Approved refunds will be processed using the original payment method:
- Credit/Debit Card: Refunds will be credited back to the card used for the transaction.
- Bank Transfer: Refunds will be transferred to the original bank account.
- Digital Wallets: Refunds will be processed back to the original digital wallet.
Refunds may take 3-10 business days to appear, depending on your financial institution.
5. Non-Refundable Situations
Refunds will not be provided under the following circumstances:
- Completed Transactions: Once the buyer confirms receipt of credentials, the transaction is considered final.
- Change of Mind: Refunds will not be issued for changes in personal circumstances or decisions after the transaction has been completed.
- Violation of Policy: Refunds will not be issued if there is a violation of our Terms of Service or Escrow Policy.
6. Partial Refunds
In certain cases, LeadZinger may offer partial refunds based on the specifics of the situation and evidence provided by both parties involved.
7. Contact Information
For any questions or to request a refund, please contact our support team at support@leadzinger.com.
8. Amendments
LeadZinger reserves the right to amend this Policy at any time. Users will be notified of any significant changes.
Thank you for using LeadZinger. We are committed to providing a secure and transparent platform for all your social media transactions.
Refund Policy
LeadZinger Refund Policy
1. Introduction
This Refund Policy ("Policy") outlines the terms and conditions under which refunds may be provided by LeadZinger, LLC ("LeadZinger," "we," "us," "our"). This Policy applies to all users ("User," "you," "your") of our services. By using our platform, you agree to the terms of this Policy.
2. Eligibility for Refunds
Refunds may be considered under the following circumstances:
3. Refund Process
To request a refund, the following steps must be taken:
4. Refund Methods
Approved refunds will be processed using the original payment method:
Refunds may take 3-10 business days to appear, depending on your financial institution.
5. Non-Refundable Situations
Refunds will not be provided under the following circumstances:
6. Partial Refunds
In certain cases, LeadZinger may offer partial refunds based on the specifics of the situation and evidence provided by both parties involved.
7. Contact Information
For any questions or to request a refund, please contact our support team at support@leadzinger.com.
8. Amendments
LeadZinger reserves the right to amend this Policy at any time. Users will be notified of any significant changes.
Thank you for using LeadZinger. We are committed to providing a secure and transparent platform for all your social media transactions.