Privacy Policy

At LeadZinger ("we," "us," or "our"), we are committed to protecting the privacy of our users ("you," "your," or "users"). This Privacy Policy outlines the types of personal information we collect, how we use, share, and protect it when you use our software-as-a-service (SaaS) platform, LeadZinger, and our website (collectively, "Services").

1. Information We Collect:

1.1. Personal Information:
When you use our Services, we may collect the following types of personal information:

  • Contact information: Your name, email address, phone number, and any other information you provide while signing up for an account or using our Services.
  • Company information: Information about your company, such as its name, size, industry, and other relevant details.
  • Billing information: Credit card or other payment information used to process payments for our Services.
  • Usage data: Information about how you use our Services, including your interactions, preferences, and settings.

1.2. Non-Personal Information:
We may also collect non-personal information, such as aggregated data, analytics, and cookies. This information does not directly identify individuals and is used to improve our Services and enhance the user experience.

2. How We Use Your Information:

2.1. Provide and Improve Services:
We use your personal information to provide our Services, process transactions, and improve the functionality and features of LeadZinger.

2.2. Communication:
We may use your contact information to send you important updates, newsletters, marketing materials, and other communications related to our Services. You can opt-out of these communications at any time by following the instructions provided in the emails.

2.3. Billing and Account Management:
We use your billing information to process payments, manage subscriptions, and provide customer support.

2.4. Analytics and Monitoring:
We may use non-personal information for analytics, research, and monitoring purposes to understand user behavior and trends, troubleshoot issues, and improve our Services.

3. How We Share Your Information:

3.1. Third-Party Service Providers:
We may share your personal information with third-party service providers who help us deliver our Services, process payments, or provide customer support. These service providers are bound by confidentiality obligations and are not permitted to use your information for other purposes.

3.2. Legal Compliance:
We may disclose your information if required by law or in response to a valid legal request, such as a court order, government investigation, or to protect our rights, property, or safety.

4.Data Security:
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no data transmission or storage method is entirely secure, and we cannot guarantee absolute security.

5. Data Retention:
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Choices:
6.1. Access and Update:
You can access and update your personal information through your LeadZinger account settings. Please keep your information accurate and up-to-date.

6.2. Cookies:
Most web browsers are set to accept cookies automatically. You can modify your browser settings to decline cookies or alert you when cookies are being sent. However, this may affect the functionality of our Services.

7. Children's Privacy:
LeadZinger does not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected information from a child, please contact us to delete the information as soon as possible.

8. Changes to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels.

9. Contact Us: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [Your contact email/phone number]. By using LeadZinger, you agree to the terms and practices outlined in this Privacy Policy.

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